Florian Brehmen
Im Busch 20a
21714 Hammah
Authorized Managing Director: Florian Brehmen
Phone: +49 40 33 44 27 26
Email: [email protected]
Website: www.bartour-hamburg.de
Register Court: District Court of Stade
VAT Identification Number according to § 27a of the German VAT Act: ordered
Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr.
Our email address can be found above in the legal notice.
We are neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.
Liability for Content
As a service provider, we are responsible for our own content on these pages according to § 7 para.1 of the German Telemedia Act (TMG) under general law. However, according to §§ 8 to 10 TMG, we as service providers are not obligated to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity.
Obligations to remove or block the use of information under general laws remain unaffected by this. However, any liability in this respect is only possible from the time of knowledge of a specific infringement. Upon becoming aware of such violations, we will remove this content immediately.
Liability for Links
Our offer contains links to external websites of third parties, over whose content we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the sites is always responsible for the content of the linked sites. The linked sites were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking.
However, a permanent content control of the linked pages is not reasonable without concrete evidence of a violation of the law. Upon becoming aware of legal violations, we will remove such links immediately.
Copyright
The content and works created by the site operators on these pages are subject to German copyright law. The duplication, processing, distribution, and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this page are only permitted for private, non-commercial use.
Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is marked as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. Upon becoming aware of legal violations, we will remove such content immediately.
Source: https://www.e-recht24.de
Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr.
Our email address can be found above in the legal notice.
We are neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.
Liability for Content
As a service provider, we are responsible for our own content on these pages according to § 7 para.1 of the German Telemedia Act (TMG) under general law. However, according to §§ 8 to 10 TMG, we as service providers are not obligated to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity.
Obligations to remove or block the use of information under general laws remain unaffected by this. However, any liability in this respect is only possible from the time of knowledge of a specific infringement. Upon becoming aware of such violations, we will remove this content immediately.
Liability for Links
Our offer contains links to external websites of third parties, over whose content we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the sites is always responsible for the content of the linked sites. The linked sites were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking.
However, a permanent content control of the linked pages is not reasonable without concrete evidence of a violation of the law. Upon becoming aware of legal violations, we will remove such links immediately.
Copyright
The content and works created by the site operators on these pages are subject to German copyright law. The duplication, processing, distribution, and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this page are only permitted for private, non-commercial use.
Source: https://www.e-recht24.de
1. Scope of Application
1.1. These General Terms and Conditions (hereinafter referred to as GTC) apply to the sale of tickets and online tickets for all products and other services offered on the websites www.bartour-hamburg.de. The GTC cover all deliveries and services in connection with the reservation, purchase, delivery, as well as any performance disruptions.
1.2. bartour hamburg sells tickets, gift vouchers, and other tourist services in its own name and on its own account and arranges experience services from event organizers exclusively on the basis of these GTC.
1.3. The GTC are available at any time in their current version on the websites www.bartour-hamburg.de as a separate menu item. After any change to the GTC, this change must be explicitly accepted before any ticket purchase by clicking on the appropriate dialog box. For all products and services offered, in addition to these GTC, the General Terms and Conditions of the respective event organizer apply, if applicable.
2. Ticket Purchase
2.1. Tickets and online tickets for all products and services offered on the website can be purchased under www.bartour-hamburg.de The purchased tickets are sent by email to the email address provided by the buyer. If the buyer requests postal delivery, the postage or shipping costs are borne by the buyer. The ticket replaces any further booking confirmation. The ticket with the QR code serves as a voucher for the ordered service. The QR code is scanned and invalidated upon redemption of the ordered service. Upon invalidation of the voucher, the buyer receives an original paper ticket if necessary for the respective service.
2.2. The contract for the purchase of a ticket/online ticket is concluded exclusively between Jolly Events UG (haftungsbeschränkt) and the buyer. If a service in public transport is purchased, a transportation contract is additionally concluded between the transporting company and the buyer.
2.3. The ticket/online ticket/voucher is – unless otherwise stated – not tied to a specific booked service. Times/dates of the services, as well as other possible information, are published on the internet at www.bartour-hamburg.de The contract for the purchase of one or more tickets/online tickets is concluded by pressing the “Confirm Order” button or via email. Jolly Events UG (haftungsbeschränkt) reserves the right to reject a booking within 3 working days after receipt and after checking the available capacities and to refund any amount already paid.
2.4. Accepted payment methods are advance payment, VISA, Mastercard, Paypal, unless otherwise noted in the ordering process.
2.4.1. For payments via Paypal, the GTC of Paypal apply. These can be found on the website www.paypal.com. (Link: https://www.paypal.com/de/webapps/mpp/ua/legalhub-full?locale.x=de_DE)
2.5. For payment in advance, an invoice will be sent, which must be paid within the specified period. The ticket/service remains the sole property of Bartour Hamburg until full payment is received and will be sent by email (or otherwise, as agreed) to the email address provided during the order process after payment is received. The mediator excludes any liability for the proper email functionality on the customer side. If no email receipt is recorded within 48 hours after purchasing a ticket, immediate notification of customer service is requested. A replacement ticket can be issued after verification.
2.6. The resale of tickets to third parties for commercial purposes by the buyer is only permitted with the written consent of Bartour Hamburg and/or the event organizer. The ticket/online ticket authorizes only the original purchaser and those persons to whom the purchaser has transferred the ticket for private purposes and without the intent to make a profit to use the respective booked service. Bartour Hamburg reserves the right to deny access to all offered services to those persons who have obtained this ticket from other persons than Bartour Hamburg or their authorized partners for commercial purposes. Furthermore, we reserve the right to exclude persons who violate the aforementioned regulations from purchasing tickets/services in the future.
2.8. In case of misuse (unauthorized transfer, multiple use, etc.) or lack of or incomplete payment receipt (e.g., insufficient account coverage, account block), we will block the ticket without further notice. The use of the services is then no longer possible (also not in the case of delayed/subsequent payment receipt).
3. Gift Vouchers
3.1. Purchased gift vouchers entitle the redeemer, after full payment of the gift voucher, to book the service described on the gift voucher for the number of persons specified on the voucher within the validity period.
3.2. The gift vouchers have a validity period of three years, starting from the purchase of the voucher and ending on December 31st of the respective year. During this validity period, the voucher can be redeemed. The validity period corresponds to the statutory limitation period.
3.3. The redemption of Bartour Hamburg gift vouchers is only possible through Bartour Hamburg. The gift voucher is not valid for direct redemption with the event organizer of the listed service and must first be exchanged for a ticket/voucher. Redemption takes place as described on the gift voucher. After redeeming the gift voucher into a ticket/voucher from Bartour Hamburg, the validity of the voucher expires and the validity period of the booked service, which is noted on the ticket/voucher, applies.
3.4. Participation in experiences mediated by Bartour Hamburg depends on the availability of the service with the respective organizer. The currently available event dates and locations for your experience can be viewed and booked bindingly, subject to availability, via the Bartour Hamburg websites. Bartour Hamburg recommends making the booking at least 14 days in advance. The booking with the respective Bartour Hamburg event organizer becomes binding only upon the sending of the ticket (= booking confirmation) via Bartour Hamburg.
3.5. When exchanging for a more expensive gift voucher/service, you must pay the additional amount. If the new gift voucher is cheaper, you will receive the difference as a credit with us. A cash payout of the credit is excluded. The validity period of the previous voucher is retained.
4. Discounts, Discount Promotions, and Promotion Codes
4.1. Discount promotions allow the purchase of individual products at lower prices. Discounts do not apply to shipping and packaging costs (gift box, gift wrapping, envelope, shipping, etc.). Discount codes have a limited validity and a minimum order value that is determined by the respective discount code. Discount codes cannot be combined with other discount promotions. Only one discount code can be redeemed per purchase. A cash payout of the discount value is not possible. Additionally, the conditions on the voucher or promotion apply.
5. Data Protection
5.1. All customer-related order data is collected, processed, and used in accordance with the provisions of the Federal Data Protection Act (BDSG). The buyer authorizes Bartour Hamburg to transfer customer-related data to natural and/or legal persons who organize and/or execute the contract for ticket purchase and whom we have commissioned with ticket distribution, particularly to the respective event organizer.
6. Withdrawal/Cancellation
6.1. If the buyer withdraws from the contract for reasons not attributable to Bartour Hamburg, Bartour Hamburg reserves the right to charge a fee or cancellation fees, which depend on the type of service and the time until the start of the service, unless different cancellation conditions are specified in the product description. The buyer is explicitly allowed to prove that no damage or a significantly lower loss than the flat rate has occurred.
In the event of withdrawal, we may demand a flat-rate compensation calculated according to the following percentages of the price. You are free to prove that no damage or less damage has occurred. Overview of cancellation costs:
Time of booking to 29th day: 15%
From the 28th to the 15th day before the service: 50%
From the 14th to the 7th day before the service: 75%
From the 6th day before the service: 90%
(Individual agreements are possible for large-volume bookings)
6.2. Contracts for the provision of services in the areas of accommodation for purposes other than residential, transportation of goods, vehicle rental, delivery of food and beverages, and the provision of other services related to leisure activities, if the contract provides for a specific date or period for the provision, are excluded from the right of withdrawal (§ 312g para. 2 sentence 1 no. 9 BGB). This means that if Jolly Events UG (haftungsbeschränkt) offers services in the area of leisure activities, particularly tickets for events, there is no right of withdrawal.
6.2.1. Single Tickets/Vouchers
There is no general right to return a ticket or refund the purchase price if these provide for a specific date or period for the service. A refund in exceptional cases is granted by extending the validity of the service by one year.
6.2.2. Gift Vouchers
Gift vouchers can be refunded within the legally prescribed 14 days
7. Liability, Warranty
7.1 Bartour Hamburg is liable for damages caused by its own culpable actions within the framework of the contractual relationship, provided that these damages are due to gross negligence and/or intentional breach of contractual obligations, unless essential contractual obligations (so-called cardinal obligations) are violated. Bartour Hamburg is not liable for disruptions caused by circumstances outside of its control. This also applies to impairments during the use of the online services on the website www.bartour-hamburg.de and other internet services that are due to the failure or disruption of the telecommunications network and/or power supply.
8. Miscellaneous
8.1 These General Terms and Conditions (GTC) fully reflect what has been agreed between the organizer and the purchaser. No additional individual agreements, verbal or otherwise, exist.
8.2 Should individual clauses of these GTC be or become invalid, this shall not affect the validity of the other clauses. The invalid clause is to be replaced by a valid clause that most closely achieves the purpose of the contract, based on the intent of the parties. The same applies in the event of any regulatory gap.
8.3 German law exclusively applies. The provisions on distance contracts according to § 312 b) para. 3 no. 6 of the German Civil Code do not apply to the purchase of tickets, meaning the purchaser does not have a two-week right of withdrawal. The application of the UN Sales Law (CISG) is expressly excluded. The place of performance for all claims is Hamburg. The place of jurisdiction, as far as permissible by agreement (i.e., in the case of business transactions), is Hamburg.
Managing Director: Florian Brehmen
Company tours running in Hamburg/ Stade/ managed in Hammah